We take all concerns seriously. If something on LustLit feels off, upsetting, or in violation of our standards, we’re here to listen.
To file a complaint, please email us at support@lustlit.com. Include as much detail as possible so we can investigate promptly.
What to Expect
- Every complaint is reviewed by our team within 7 business days.
- Once we’ve completed our review, we’ll notify you via email.
- If we determine the complaint is valid, we will take appropriate action in accordance with our Terms and Conditions.
- This may include removing any content deemed infringing, illegal, abusive, or otherwise inappropriate.
Appeals
If you disagree with our initial decision, you may submit an appeal within 8 hours of receiving our response. We’ll take another look and carefully consider your concerns. Once a final determination is made, it will be upheld and considered complete.